Terms and conditions

Terms and conditions

These terms and conditions ("Agreement") set out the general terms and conditions of your use of the carpathianvillage.ro website ("Website" or "Service") and any related products and services thereof (collectively, the "Services" ). This Agreement is between you ("User", "your" or "you") and CATUNUL CARPATIN SRL ("CATUNUL CARPATIN SRL", "we", "us" or "our"). If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to this Agreement, in which case the terms "User," "your," or "your" refers to that entity. If you do not have such authority or if you do not agree to the terms of this Agreement, you must not accept this Agreement and you may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and CATUNUL CARPATIN SRL, even if it is electronic and not physically signed by you, and governs your use of the Website and the Services.

content

1. Accounts and Members
2. User Content
3. Backup copies
4. Links to other resources
5. Intellectual property rights
6. Dispute Resolution
7. Changes and Amendments
8. Cancellation Policy
9. Reservations
10. Payment methods
11. Acceptance of these terms
12. Regulations and instructions for the use of ATVs
13. Contact

Accounts and Members

You must be at least 16 years of age to use the Website and Services. By using the Website and Services and accepting this Agreement, you represent and warrant that you are at least 16 years of age.

If you create an account on the Website, you are responsible for maintaining the security of the account and are fully responsible for all activities that occur under the account and for any other actions taken in connection with it. We may, but are not obligated to, monitor and review new accounts before you log in and begin using the Services. Providing false contact information of any kind may result in termination of your account. You must notify us immediately of any unauthorized use of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable or delete your account (or part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content may harm our reputation and goodwill. If we delete your account for the above reasons, you will not be able to register for our Services again. We may block your email address and Internet Protocol address to prevent further registration.

User Content

We do not own any data, information or material (collectively, "Content") that you submit to the Website while using the Service. You will be solely responsible for the accuracy, quality, integrity, legality, reliability, suitability, and intellectual property right or right of use of all submitted content. We may, but have no obligation to, monitor and review Website content submitted or created by you using our Services. You grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the content of your user account solely to the extent necessary to provide the Services to you. Without limiting these representations or warranties, we have the right, but not the obligation, in our sole discretion, to refuse or remove content that, in our reasonable opinion, violates any of our policies or is in any way harmful or inappropriate. You also grant us a license to use, reproduce, adapt, modify, publish or distribute the content created by you or stored in your user account for commercial, marketing or any similar purpose.

Backup copies

We are not responsible for the content on the Website. Under no circumstances will we be liable for the loss of any content. It is your sole responsibility to maintain an adequate backup copy of your content. However, in certain cases and under certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that was deleted at a certain date and time when we were able to back it up for our own purposes. We make no guarantee that the data you need will be available.

Links to other resources

Although the Website and Services may contain links to other resources (such as websites, mobile applications, etc.), we do not imply, directly or indirectly, approval, association, sponsorship, endorsement or affiliation with any linked resource, unless specifically stated herein. We are not responsible for reviewing or evaluating, and do not guarantee the offerings of, any business or person or the content of their resources. We assume no responsibility or liability for the actions, products, services and content of other third parties. You should carefully review the legal statements and other terms of use of any resource you access through a link on the Website. Your linking to other resources outside of our site is at your own risk.

Intellectual property rights

"Intellectual Property Rights" means all present and future rights conferred by statute, common law or equity in or in connection with any copyright and related rights, trademarks, designs, patents, inventions, goodwill and right of action for confusion, rights to inventions, rights to use and all other intellectual property rights, in each case whether registered or unregistered and including all claims and rights to request and receive such rights and all results of intellectual activity that exist or will exist now or in future in any part of the world. This Agreement does not transfer to you any intellectual property rights owned by CATUNUL CARPATIN SRL or third parties, and all right, title and interest in and to such property will remain (as between the parties) exclusively with CATUNUL CARPATIN SRL. All trademarks, service marks, graphics and logos used in connection with the Website and Services are trademarks or registered trademarks of CATUNUL CARPATIN SRL or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services does not grant you any right or license to reproduce or otherwise use the CATUNUL CARPATIN SRL or third party trademarks.

Dispute Resolution

The formation, interpretation and performance of this Agreement and any disputes arising hereunder shall be governed by the substantive and procedural laws of Romania, without regard to its conflicts or choice of law rules and, to the extent applicable, the laws of Romania. The exclusive jurisdiction and venue for actions related to the subject matter of this Agreement shall be the courts located in Romania, and you expressly submit to the personal jurisdiction of such courts. You expressly waive the right to a jury trial in any proceeding arising out of this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Changes and Amendments

We reserve the right to change this Agreement or its terms relating to the Website and Services at any time, at our discretion. When we do so, we will post a notice on the main page of the Website. We may also notify you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Agreement will be effective immediately upon posting of the revised Agreement, unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Agreement (or any other action specified at that time) will constitute your consent to those changes.

Cancellation Policy

At Carpathian Village, we understand that plans can change and are flexible about canceling reservations for ATV and bike rentals. We have a cancellation policy that allows you to cancel your reservation free of charge at least one week before your selected rental date.

• Free cancellation: You can cancel the reservation for free, at least one week before the scheduled date for ATV and bike rentals.
• In case of cancellation of the reservation with less than 7 calendar days, we reserve the right not to return the amount related to the advance paid by you.

To make a cancellation, please contact us as soon as possible to confirm your cancellation and make the necessary adjustments to our booking system. This allows us to manage availability and provide the opportunity for other customers to enjoy our services.

In emergency situations or unforeseen circumstances that require cancellation within the one week period, please contact us as soon as possible and we will try to find the best solution according to the circumstances.

Please note that cancellations made within one week prior to the scheduled rental date will not be refunded and may be subject to additional charges depending on the circumstances.

We understand that situations can vary and we are here to support you and find appropriate solutions. We want to give you the best experience and make sure you are satisfied with our services.

For more information or additional questions, please contact us. Thank you for your understanding and cooperation!

Reservations

To make a reservation at Carpathian Village, please use our online booking platform available on our website. We recommend that you check the availability of our services before making a reservation.

To complete a booking, you will be required to provide valid contact information, including name, email address and telephone number. Ensure that all information provided is correct and up to date.

Bookings are confirmed directly without the need to receive a written confirmation from us, either by email or via our online booking system. We recommend that you check your booking details and contact us if there are any discrepancies or ambiguities.

We reserve the right to cancel any booking in exceptional or unforeseen circumstances which may affect our ability to honor the booking. These situations may include, but are not limited to, technical problems, hazardous weather conditions, or other unforeseen circumstances that endanger the safety of participants.

If we cancel a reservation, we will contact you as soon as possible to inform you and to find an alternative solution. We will make all reasonable efforts to find another date or a suitable alternative for your booking.

If we cannot find an alternative solution or if you agree, the amount paid for the booking will be returned in full within a maximum of 14 working days. In addition, we offer you the option to make another appointment in the future, depending on our availability.

We assure you that we are constantly concerned with the safety and satisfaction of our customers and the decision to cancel a booking is only made when we believe it is in the best interests of all parties involved.

Please understand that canceling a booking is an exceptional measure and we reserve the right to apply it only in special circumstances. Thank you for your understanding and flexibility.

Payment methods

At Carpathian Village, we accept payments via the secure Stripe platform. We assure you that all transactions are protected and confidential, and your personal data and payment information are treated in accordance with our privacy and security policies.

To complete a reservation, a prepayment of 30% of the total amount of the reservation is required. This advance payment can be made using our online booking platform and processed through the Stripe service. Please follow the payment instructions provided during the booking process.

The rest of the payment will be made on the day of the reservation, directly at our headquarters, when you will also sign the physical rental contracts. We accept cash or card payments, ensuring you have convenient options for completing your remaining payment.

Please note that if the advance payment of 30% of the total amount of the reservation is not made, your reservation will not be considered confirmed and you may lose availability for the requested date and services.

We ensure that the payment process is simple, secure and efficient, and we strive to provide you with a hassle-free and transparent rental experience.

For any questions or additional information regarding accepted payment methods or the payment process, please contact us using the contact information available on our website.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all of its terms and conditions. By accessing and using the Website and Services, you agree to be bound by this Agreement. If you do not agree to be bound by the terms of this Agreement, you are not authorized to access or use the Website and Services. These terms and conditions were created with the help of WebsitePolicies.

Regulations and instructions for the use of ATVs
It is mandatory to read and comply with the following instructions/obligations:

1. To drive the ATV, it is necessary to have a category B driver's license.
2. To be a passenger on an ATV, you must be at least 16 years old.
3. ATVs are driven differently than other vehicles, such as motorcycles or cars. Proper training and practice is very important. ATVs can be very dangerous if they are operated in extreme conditions or by untrained people.
4. For your safety, we recommend that you always wear a suitable helmet, long-sleeved shirt, long trousers, suitable shoes and gloves.
5. Never drive under the influence of alcohol or drugs. Never carry a passenger
   under the influence of alcohol or drugs.
6. Do not ride with more than one passenger, the ATV is designed for two people only.
7. Riding ATVs can be an enjoyable form of outdoor recreation when done correctly, it is important to follow the instructions and warnings of the GUIDE you are accompanying.
8. We recommend that you carefully follow the training and preparation carried out before starting the route by the GUIDE (always ask to be explained what you did not understand). Failure to do so will result in the immediate shutdown of all ATVs! After the GUIDE again reminds all the drivers for the last time, that not following his advice carefully can lead to accidents and personal or material damage, he will continue the proposed route in safe conditions. The GUIDE has the right to stop the ATV and forbid the User to use it, if he observes improper behavior of the User or his passenger.
9. The ATV operator recommends wearing protective clothing. Although complete protection is not possible, knowing what to wear and how to wear it can make you more comfortable when you go for a walk and reduce the chance of injury. Never drive an ATV or ride as a passenger without at least a helmet, long pants, long sleeve shirt. The offroad equipment will help and protect you against pain, fatigue or cold, it will provide protection in case of an accident. It is important to protect your skin from scratches, and your eyes from any contact with foreign bodies. A protective helmet, a long-sleeved shirt, long pants and over-the-ankle boots are the minimum requirements for driver protection.
10. Always keep both hands on the handlebars and both feet on the ATV footpegs while riding. Removing even one hand or foot can reduce your ability to control the ATV or cause you to lose your balance and fall.
11. When you have a passenger, the risk of an accident is increased, always drive at a low speed, for a safe journey. Apply the brake properly, avoid excessive braking while turning. Apply the brakes gently on slippery surfaces. Always the appropriate speed for steep climbs or when going down a hill, going up hills or going down them improperly can cause loss of control or can cause the ATV to overturn, always follow and respect the advice of the GUIDE.
12. Always keep a distance between ATVs that allows you to stop safely; wait each time for the ATV in front of you to finish climbing or descending a steep slope, after which you can move forward. MAKE SURE every time you park or before getting off the ATV that the engine is off; when stopping in the column of several ATVs, the risk of injury is very high if we do not follow these recommendations.
13. The turning maneuver as well as the maximum turns are done at very low speed, to avoid a possible rollover; if you notice your ATV starting to lean, lean your body toward the inside of the turn, gradually reducing the throttle and widening if possible.
14. When approaching a hazard/obstacle, do not stall, slow down or even stop, with plenty of time
    in advance, avoiding accidents, wait for the help and instructions of the GUIDE.

Contact

If you have any questions, concerns or complaints regarding this Agreement, we encourage you to contact us using the details below:

https://carpathianvillage.ro/contact/ contact@carpathianvillage.ro

Carpathian Village, No. 289, Cernadia 217031

This document was last updated on July 17, 2023.